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Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.
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From Business Communication
Do not include false information, avoid long paragraphs, avoid informal email id, avoid irrelevant personal details (any three).
CC recipients are visible to all and used to inform others. BCC recipients are hidden from other recipients and used for privacy in bulk mails. CC is used for transparency; BCC prevents exposing email addresses.
Short report format (exam-friendly):
Title Prepared by, Date
Example (very short): Title: Report on Late Delivery Complaints Introduction: This report summarises late delivery complaints in Jan 2026. Findings: 12 complaints; main reason courier delay. Recommendations: improve tracking; add packing staff. Conclusion: corrective actions will reduce complaints.
Short reports should be clear, numbered and factual.
